Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,609 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.5 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.5 /10
  • Shipping charges
    7.5 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.6 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 1/10 Review by: Verified customer

    It worked for me.

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    The shoes were too stiff to get on.

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  • 9/10 Review by: Verified customer

    I went through customer service to ask about some points from a previous order I did not earn, and the associate was really friendly and helpful. I appreciate that even though the Rack's customer service is not 24/7, the main Nordstrom customer...

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  • 10/10 Review by: Nikky

    Easy, convenient, trendy and reasonable price! You rock ;)

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  • 2/10 Review by: Verified customer

    I could not save anything to a cart without first signing in. This is not the same as Nordstrom, Bloomingdales, etc. i will not order again fter having to create a separate account from my much used Nordstrom account.

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  • 9/10 Review by: Natali

    I love buy with Nordstrom rack because is cheapest than other stores and all products have a high quality, also we can find everything easy.

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  • 10/10 Review by: Verified customer

    Amazing customer service.

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  • 10/10 Review by: Baby fashionista

    Great prices for kids clothing

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  • 10/10 Review by: San

    I have been shopping Nordstrom Rack since I stumbled upon it. I think prices are affordable. However, there was one time (sometime in 2016) I purchased an item for my 22 year old daughter and it was delivered ripped. It seemed to me that it was a...

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  • 9/10 Review by: JonJuan

    I LOVE NORDIE'S!!!! It's the best store ever!!! I ALWAYS find something when I am looking to find well anything! My card was burning a hole in my pocket and I finally gave in and was not disappointed!

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  • 6/10 Review by: Verified customer

    Shipping delay is too long.

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